Cleaning Your Address Books

At SendYourMedia we like to help our subscribers maintain healthy email lists in their address books. Sometimes your list may need to be updated and validated, we recommend using tools and services specifically designed for list cleaning.

Internet service providers (ISPs), anti-spam groups, and corporate email protection services set specific thresholds regarding spam complaints, undeliverable mail, and unsubscribe requests. As a delivery service we are required to enforce these thresholds. Doing so helps us maintain our sending reputation and high deliverability standards and helps ensure that when you send your media, your emails will reach your intended recipient.

If you receive a high number of spam complaints, undeliverable mail (bounces), or unsubscribes, these can raise red flags in our system and lead to account warnings or even an account suspension. Since we hope this does not happen, we encourage our subscribers to use a service that is specifically designed to clean your list before uploading it to SendYourMedia. Below are a few of these services that can help.

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